Anticipating and Resolving Workplace Complaints

Managing day to day complaints requires a great deal of skill and patience. This workshop will address the process of investigating and responding to employee complaints to prevent them from spiraling out of control. The workshop will also focus on conflict resolution and problem-solving skill sets needed to address day to day employee complaints.

Presented by Prof. Joshua E. Bienstock, JD., LLM., Associate Professor of Business Law, New York Institute of Technology, School of Management.

Code of Conduct

For questions, please email Eliscia Cirrone, ecirrone@lilrc.org.

Professional Development Hours: 2 (.2 CEUs)

FOR OUR PARTICIPANTS -

1. If you do not receive a confirmation email after registering, please contact Eliscia Cirrone, ecirrone@lilrc.org to check your registration.  

2.  If you have any questions regarding this program or registration and program access, please contact Eliscia Cirrone, ecirrone@lilrc.org